Sanders Plumbing & LightingPlumbing & Water Heater Repair Services in Arkansas Call (833) 435-9778

Questions we get asked every day

Straight answers about pricing, timing and what actually counts as an emergency.

(833) 435-9778

Answered 24 hours a day, across Arkansas.

Dispatch open now Serving Statewide, Arkansas Nights, weekends and holidays Price agreed before work starts

Home / Plumbing FAQ

Before you call

Two things make the call faster. Know which city you are in, and know whether you can isolate the problem — whether that is a valve under a sink or the main shutoff.

If you can describe what you are seeing and hearing, we can usually tell you what it is and what it will cost without coming out to look.

Common questions

Do you really answer the phone 24 hours a day?

Yes. (833) 435-9778 reaches live dispatch at any hour, on weekends and holidays included. Emergency plumbing does not keep office hours, so neither does the phone.

How much does a plumber cost in Arkansas?

It depends entirely on the job, which is why we quote a flat price for the specific work before starting rather than running an hourly meter. You hear the total, then decide.

What areas of Arkansas do you serve?

We cover cities and towns across the state — several hundred of them are listed on our service area page. If your town is not listed, call and ask.

Do you charge more for nights and weekends?

After-hours calls are quoted up front, so whatever the rate is, you know it before any work begins. Nothing gets added to the invoice afterward.

Can you come out today?

Same-day appointments are usually available for scheduled work, and active emergencies are dispatched immediately. Call and we will give you a real window.

Do you handle commercial plumbing as well as homes?

Yes — restaurants, offices, retail, churches, clinics and warehouses. Commercial work is usually scheduled around trading hours so the business stays open.

What should I do while I wait for the plumber?

For anything leaking, shut off the main water valve. For a gas smell, leave the building first and call from outside. For a sewer backup, stop using water in the house until we arrive.

Do you fix lighting too?

We do. Lighting installation is part of what we offer alongside plumbing, and it is booked on the same number.

What counts as a plumbing emergency?

Anything actively causing damage that you cannot stop, any gas smell, sewage entering the house, or water near electrical equipment. If you can isolate it with a valve, it can usually wait until morning and save you an after-hours rate.

Do you work on rental and commercial property?

Yes. We work with landlords, property managers and businesses across Arkansas, deal with tenants directly where that helps, and invoice the owner or manager.

How do I find my main water shutoff?

It is usually where the supply line enters the house — near the water heater, in a crawl space, in a garage or utility closet — or at the meter box near the street. It is worth finding today rather than during an emergency.

Call Sanders Plumbing and Lighting

One number for every town we cover, answered around the clock.

Call (833) 435-9778